Become a Retail Operations Lead at FIKA in Brampton, ON, where operational excellence and customer service come together. Your leadership will drive store success and team performance each shift. As a Retail Experience Lead, your key duties involve opening and closing the store, supervising staff, and ensuring compliance with company standards.

You'll facilitate a welcoming shopping atmosphere, assist with cash management, and provide product insights to enhance customer engagement. Mentorship and training for team members are essential parts of your role. Key Responsibilities:

- Manage daily operations, including alarm systems
- Welcome and assist customers to ensure satisfaction
- Educate customers about products and upcoming offers
- Guide staff training and uphold service standards
- Address and resolve any customer inquiries promptly

Requirements:

- 2 years of retail experience necessary
- High school diploma or GED required
- Clear criminal background check needed
- Provincial Cannabis Certification required
- Strong communication and conflict resolution skills

Shape the future of retail with FIKA, delivering exceptional service and promoting a collaborative workplace.

📌 Retail Operations Lead at FIKA (Brampton)
🏢 Pop's Cannabis
📍 Brampton