Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

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People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales

Associate is the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Drive sales through cross-selling, upselling, and tailored recommendations. Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases. Develop and execute personal sales plans; Source new customers, maintain relationships, and follow up to close sales.

Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. Process transactions efficiently (purchases, returns, exchanges, online pickups).



encourage team performance.

Participate in brand initiatives, training programs, and inclusion activities. 1+ years of sales experience (luxury retail preferred);

Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets. ~ Robust English proficiency. ~ Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. ~(Preferred) Ability to work in a fast-paced environment, Strong English language proficiency. ~(for EU) Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays). ~ Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. ~ regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Customer Focus:



Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. can shift gears comfortably; can comfortably handle risk and uncertainty. can articulately paint credible pictures and visions of possibilities and likelihoods; will take on those who need help and further development; Building Effective Teams: Blends people into teams when needed; Base Pay Range $17.60-$22.00 Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. Medical insurance ~ Dental insurance ~ Paid Paternity and Maternity leave ~ Disability insurance ~ Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our Brands Spark

Personal and Emotional Connections Our brands go beyond products—they inspire confidence, encourage self-expression, and build lasting emotional connections with consumers. Through constant innovation and deep customer insight, we anticipate where shoppers are headed and adapt to meet them with personalized, seamless experiences. Our digitally powered, unified shopping journey allows our brands to become part of people’s lives–meeting them when, where, and how they choose to shop. #

📌 Sales Associate ( Night shift). (Toronto)
🏢 Tapestry
📍 Toronto