Salesforce Business Analyst / Project Manager – Salesforce | UAT | Sales Cloud Work: hybrid, from office, Tue to Thu We are seeking a Tech-Savvy Business Analyst / Project Manager with approximately 5 years of hands‑on experience leading Sales initiatives and related Systems implementation. The ideal candidate excels at translating business needs into practical technology solutions, with a robust focus on delivering scalable, user‑centric systems and tools that boost sales performance and operational efficiency. Able to convey complex ideas clearly to both technical and non‑technical audiences Business Analysis Expertise Demonstrated ability to lead business‑critical initiatives from discovery through delivery Skilled in conducting thorough business analysis and driving collaborative decision‑making Proven track record of ensuring timely delivery of business value in fast‑paced environments Acted as a key business partner, actively leading across all phases of the project lifecycle, including:



Business requirement analysis and validation Impact analysis and risk identification UAT coordination and execution Sprint demos and agile ceremonies Change readiness, training, and go‑live support Troubleshooting user‑reported issues with minimal disruption and long‑term fixes in mind Stakeholder management Strong ability to secure alignment and manage expectations throughout the project lifecycle Skilled in mapping and analyzing “as‑is” and “to‑be” business processes Able to distinguish between core business needs, stakeholder desires, and system constraints Analytical thinker with a knack for identifying root causes and driving long‑term, data‑driven solutions Salesforce Experience (Preferred): Familiarity with Sales Cloud, Experience Cloud, and dashboard configuration

📌 Salesforce Business Analyst / Project Manager (Toronto)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Toronto