Scheduling Administrator, Snow School & Freestyle Guest Services Posted : August 20, 2026 Part-Time The Scheduling Administrator plays a key role in ensuring WinSport Outdoor Sport programs are safely and effectively staffed while supporting the day-to-day administration of winter operations, including Freestyle, Snow School and Ski/SB School Groups. Working closely with leadership, instructors, Guest Relations, Team & Culture, and fellow scheduling team members, this position is responsible for workforce planning, schedule administration, staffing coordination, instructor records, attendance administration, and operational support across Intouch, UKG, Sling, and other operational systems. As WinSport continues to expand the use of the Intouch POS system, this role supports both scheduling and program administration, including maintaining instructor schedules, qualifications, attendance records, and post-program administrative tasks such as class attendance verification and check-ins.

As a Scheduling Administrator, you strive to approach your work to align with our 6 values which are at the core of who we are and what we do at WinSport.

Safety

We anticipate risk and act early. Follow all WinSport safety policies and procedures. Monitor staffing shortages and scheduling risks, communicating solutions to leadership. Work closely with another Scheduling & Program Administrator to communicate priorities, share workload, and provide seamless handoffs.

Serve as the primary contact for instructor scheduling support and availability. Manage the Snow School and Private Lesson email inboxes. Process schedule changes, attendance records, time-off requests, and post-program administration.

Review instructor availability to support hiring and workforce planning. Support seasonal setup, process improvements,



and administrative projects. Support exceptional guest experiences through accurate scheduling and efficient administration.

Promote fairness, transparency, and continuous improvement. Help create a positive, supportive team environment. 1–2 years of experience in scheduling, workforce planning, program administration, or a related role. ~ Strong communication and customer service skills. ~ Proficiency with Microsoft Office (Outlook, Excel, Word, Teams). ~ Experience with scheduling or workforce management systems (Intouch, UKG, Sling, or similar) is an asset. ~ Experience in recreation, sport, education, hospitality, or seasonal operations is an asset. ~ Knowledge of ski, snowboard, mountain bike, or outdoor recreation programs is an asset. Primarily desk-based with extended computer use.

Occasional lifting of materials up to 20 lbs. Occasional movement throughout WinSport facilities. Seasonal full-time or part time position. Evening, weekend, and holiday work is required.

Expected contract end date: WinSport Team Member Performance Expectations and Behaviours Asks for help when needed to meet commitments Helps guests feel welcomed, valued, and appreciated In addition to helping develop the next generation of winter athletes, WinSport team members also receive the following added benefits: Free WinSport Winter Season Pass Discounts on food, beverage, retail, and programs Access to the WinSport Performance Training Centre Working with WinSport means you will be part of one of the most unique sport institutes in the world. At WinSport we pride ourselves on providing exceptional services to support our guests in training and maintaining an active lifestyle.We are a key provider within the local Ski and Snowboard community providing people of all ages and abilities with a place to progress their riding skills.

📌 Scheduling Administrator, Snow School & Freestyle (Calgary)
🏢 Winsport
📍 Calgary