Join an expert team as a Senior IT Operations Specialist, leveraging 10+ years of experience to solve critical network incidents. Work in a dynamic environment with on-call duties and advanced network management tools. This role requires profound troubleshooting skills in a large-scale network ecosystem.

You will be pivotal in maintaining network services globally, and collaborating with cross-functional teams to prevent incidents. Your expertise in automation and network support will drive proactive monitoring strategies.

Key Responsibilities





- Provide senior-level troubleshooting for network incidents • Resolve critical issues as part of the L2 Tech Response team • Analyze network traces to identify root causes quickly • Conduct proactive monitoring and optimize incident resolution • Direct colleagues towards effective resolution of support queues Requirements:
- 10+ years in wired/wireless technologies experience • Expert-level network trace analysis capabilities • Knowledge of cloud, SD-WAN, and network platforms • Solid leadership for managing complex incidents • CCIE or F5 qualifications preferred Utilize your extensive expertise in troubleshooting and leadership to enhance operational efficiency across the network.

📌 Senior IT Operations Specialist Role (Mississauga)
🏢 Jobtailor
📍 Mississauga