Senior Product Analyst, Emerging Payment Products

If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you! | We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We develop and nurture meaningful connections that drive innovation in our ecosystem.

You want to grow, develop and become a subject matter expert in your field. You want your work to make an impact in your community and country. | Reporting to the Manager, Emerging Payment Products, the Senior Product Analyst is a key functional expert responsible for the detailed, hands‑on execution and advancement of product initiatives within the Emerging Payment Products portfolio. Operating within a cooperative structure, this position has a dual focus: providing deep business analysis that the product strategy and stakeholder requirements translate into concrete production‑ready deliverables Canada’s Real‑time Rail (RTR), while actively driving product management and operational readiness.

Duties and Responsibilities of the Senior Product Analyst, Emerging Payment Product will include but is not limited to: Product Development and Business Analysis Collaborate with UX/UI designers and front‑end engineering to refine page layouts, interaction models and screen flows to ensure an intuitive and efficient user experience. Support testing validation and requirements walk‑throughs to ensure the technical build conforms to the business requirements. Data Analysis & Reporting Support quantitative and qualitative data analysis produce meaningful insights.

Track, and monitor Key Performance Indicators (KPIs), Key Risk Indicators (KRIs) and performance dashboards. Develop high‑quality briefing notes,



visual reports and executive presentations to translate complex technical/business data into clear recommendations for senior leadership. This includes conducting market research, gathering internal, member, regulatory and stakeholder insights to identify pain points and developing compelling business cases.

Conduct structured market research, regulatory analysis and pain‑point mapping to formulate roadmaps. Engage independently and at times with senior representatives, with both working‑level and executive internal/external stakeholders. Serve as a single point of contact internally for onboarding.

Maintain, update and manage the release of key Go‑to‑Market (GTM) documents, including playbooks, user guides and supporting training materials. Coordinate stakeholder meetings, including senior management and executive sessions (schedule management, agenda planning, material preparation, minute taking and distribution). Understanding of risk in payments , data analytics and other payment - related issues.

Strongly values learning and continuous development / improvement. Demonstrated commitment to quality and attention to detail. embrace complexity, think creatively and understand multiple aspects and impacts of policy. Undergraduate degree in Business, Economics or related discipline; Minimum five (5) to seven (7) years of work experience in business analysis, product management, or project management preferably in the financial services environment.

Payment knowledge is a significant asset. Demonstrated,



hands‑on experience working within or adjacent to the payment’s ecosystem. Proven expertise in business requirements development, user journey modeling, and translation of complex business rules into technical specifications.

Strong analytical skills with the ability to assimilate a wide range of qualitative and quantitative data, rapidly assess complex situations and structure solutions for novel matters. Strong relationship‑building capability, showing high empathy and professionalism when dealing with internal partners and external members, regulators and vendors. Flexible, hybrid (remote/office) environment.

Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible). Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).

Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days. 26 weeks of paid maternity and parental leave top‑up (if eligible) Access to office gym facilities. Internal and external professional development opportunities. We are an equal opportunity employer and value diversity at our company.

It is important to remember that these tools support, but do not replace, human decision‑making. Our diversity, inclusion and equity commitment

We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued. We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. Preference will be given to Canadian citizens and permanent residents.

📌 Senior Product Analyst, Emerging Payment Products (Toronto)
🏢 Payments Canada
📍 Toronto