Join Citizen and come write amazing websites, build cohesive, scalable strategies, and have an overall great time with the best team ever!

Posted by : Susy Alfaro, Strategic Marketer You’re a strong content writer who understands that effective website content needs to do more than sound valuable. You know how to balance brand voice, user experience, SEO, and business objectives to create content that connects with the right audience. You’re highly organized, detail-oriented, and able to manage competing priorities in a fast-paced agency environment without compromising quality.

You enjoy contributing ideas, improving processes, supporting team training, and staying current on industry trends and best practices. You take ownership of your work, collaborate well with others, and are always looking for ways to make the content and client experience better. Great website content starts with strong writing, but it also requires strategy.

As a Website Content Strategist on our Website team, you’ll turn client goals, brand voices, audience insights, and SEO best practices into website content that is clear, engaging, and built to perform. You’ll work directly with clients, manage a portfolio of complex or high-value accounts, and help shape how our team works by contributing to training, improving processes, supporting contractors, and bringing forward ideas that strengthen our content services. Create informative, user- and SEO-driven website content tailored to client objectives.

Participate in client meetings to understand brand voice and custom content requirements. Write content that mirrors each client's unique tone and voice.



Conduct research on a wide range of topics to support content creation.

Receive and implement feedback from the Team Lead of Website Content Strategy and Senior Content Writers. Ensure the timely delivery of high-quality, error-free content that meets project requirements. Assume responsibility for updating and maintaining all departmental process and training documentation.

Assume responsibility for the maintenance and innovation of comprehensive training programs for team members, with occasional support from intermediate strategists. Oversee external contractors, assigning tasks and approving completed work to ensure it meets quality and project guidelines. Bachelor’s degree in Communication, Business Administration, Marketing, or related field ~3+ years of professional writing experience, with at least 2 years in a marketing context ~2+ years experience in customer service, hospitality, or client relationship management is an asset ~ Expert-level writing skills, supported by a portfolio of published work ~ An intermediate understanding of SEO concepts Who is POD Marketing?

POD Marketing is a full-service agency that works across marketing, consulting, and HR to help clients solve real business challenges.



We put just as much care into supporting our team as we do our clients, creating an environment where people feel trusted, supported, and inspired to do their best work. That approach has earned us multiple awards, including recognition as one of Canada’s Most Admired Corporate Cultures.

At POD Marketing, we work hard, have fun, and genuinely support each other. three weeks of paid vacation a thirty-day remote work policy for when you need a change of scenery a comprehensive benefits package that includes health, dental, vision, and spending accounts You’ll have access to our mentorship program, our in‑house leadership development program, DiSC communication training, and ongoing learning opportunities designed to help you grow your skills and career. You’ll also have regular one‑on‑one check‑ins, quarterly performance conversations, and a culture of continuous feedback that keeps you supported and clear on expectations. Our downtown Calgary office is bright, modern, and stocked with good coffee, snacks, and great people.

We offer discounts with local vendors and a culture that’s collaborative, energetic, and built on trust and respect. At POD Marketing, we believe in creating an inclusive work environment, which is why we’re proud to be an equal opportunity employer. We consider and evaluate all qualified candidates based on their qualifications without discrimination based on race, colour, religion, age, gender, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other legally protected characteristics. #

📌 Senior Social Media Content Creator (Full-time remote) (Calgary)
🏢 Citizen
📍 Calgary