Senior Quality Control Associate – Scarborough, ON Type: Full-Time, Direct Hire Reports to: Quality Assurance Manager Our client is a dynamic and growing Canadian manufacturing and co-packing organization, committed to high-quality production standards and operational excellence. The team embraces a growth mindset, continuous improvement, and a robust focus on quality at every stage of the production process.

The Senior Quality Control

Associate plays a key leadership role in supporting daily quality operations while acting as a trusted second to the Quality Assurance Manager. This position is both hands-on and mentorship-oriented, responsible for guiding junior QA staff, leading investigations, and supporting cross-functional teams across production, co-packing, and logistics. The ideal candidate thrives on the production floor, communicates confidently, and ensures compliance with quality systems while continuously improving processes.

This is a floor-focused role (~70% floor, 30% desk) with the ability to step in and lead in the absence of the QA Manager.

Quality

Systems & Compliance Execute QA activities aligned with management direction and priorities. Maintain compliance with SOPs, work instructions, and company quality standards. Support the continuous improvement of the Quality Management System (QMS).

Participate in internal, customer, and third-party audits as required. Lead or support investigations into non-conformances, deviations, and complaints. Conduct root cause analysis and assist in implementing corrective and preventive actions (CAPA).

Ensure timely and effective closure of assigned quality issues.





Operational Quality Support

Provide hands-on QA support to production and co-packing teams. Review and approve quality documentation, batch records, and release paperwork. Escalate quality risks or concerns promptly to management.

Mentor and coach junior QA staff and cross-functional team members. Reinforce quality expectations and SOP adherence on the floor. Identify trends, risks, and improvement opportunities; Act as a trusted quality partner for Operations and leadership teams.

Minimum 5 years QA experience in manufacturing, packaging, co-packing, or logistics environments. Proven ability to lead non‑conformance investigations and perform root cause analysis. Familiarity with ISO, GMP, or similar quality frameworks (asset).

Strong understanding of QA systems, audits, SOPs, and CAPA processes. Ability to confidently elevate and address quality issues; Basic to intermediate computer skills (Microsoft Office; Confident yet professional when calling out quality issues on the production floor. QA activities executed effectively and consistently.

Early escalation of risks and resolution of issues. Smooth operations in the QA team with reinforced SOP adherence. Competitive market salary (specific range to be shared with qualified candidates). Potential performance‑based bonus. minimum 2 weeks vacation, increasing with tenure.

Hands‑on role with real impact on production quality. Mentor and shape junior QA staff while developing your leadership skills. Work in a collaborative, flat‑structured company that values accountability and continuous improvement. #

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