08 Sep
|
Maxim Truck & Trailer
|
Winnipeg
08 Sep
Maxim Truck & Trailer
Winnipeg
Service Writer (Evening Shift) Service Full Time Maxim Truck and Trailer 1860 Brookside Blvd. Centreport (Winnipeg), MB R4B 0A7 Maxim Truck and Trailer is currently seeking to fill an Service Writer position at the Head Office located in Winnipeg. The successful incumbent will provide customer service to our internal customers.
This includes unit intake/return and liaising between shop and the customer during the repair process, in order to ensure long-term customer relationships and profitable work for Maxim. Monday to Friday 3:30 PM - 12:00 AM midnight Processing customer requests, with a focus on internal customers. This includes obtaining customer and vehicle information, handling customer complaints, and communications between the customer and the shop.
Preforming unit intake process, which includes checking for previous repairs and checking for warranties. Providing updates to customers and maintaining communication with the customer on any changes to quotes or additional work required.
Performing new unit check in process. 1 to 2 years of experience in the automotive or Heavy-Duty industry ~ Experience in medium/heavy duty truck (or related) industry is an asset ~ Customer service experience at an internal or external level is required ~ Technical product knowledge is preferred ~ Strong customer service focus & ability to build relationships ~ Basic computer experience: MS Word, Internet, email, keyboarding, data entry ~ A competitive hourly wage Group perks including health (drug card), dental & vision Apprenticeship training supported Employee referral $$ bonuses Support of a national company We provide quality transportation equipment, parts, and service to our customers.
Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal.
📌 Service Writer (Evening Shift)NEW!!! (Winnipeg)
🏢 Maxim Truck & Trailer
📍 Winnipeg