Elevate your career at CMHC as a Senior Bilingual ServiceNow ITSM Developer in a hybrid setup. Your expertise will be crucial in optimizing our IT service management framework. CMHC is on the lookout for a Senior Specialist to join the Infrastructure and Operations team. In this permanent full-time role based in Montreal, Ottawa, or Toronto, you will leverage your in-depth knowledge of the ServiceNow platform.

Your mission will involve designing, developing, and supporting ITSM solutions that drive operational excellence.

Key Responsibilities





- Act as the technical SME for the ServiceNow ITSM platform • Collaborate with teams to enhance service management workflows • Design and configure service solutions aligned with ITIL • Improve automation and efficiency across ITSM processes • Lead code reviews and ensure adherence to governance standards Requirements:
- Bachelor's degree in Computer Science or a related area • 7+ years of experience with ServiceNow ITSM • Solid grasp of ITIL framework and best practices • Experience in implementing ServiceNow modules • Leadership experience in ITSM transformation initiatives Unlock your potential and enhance CMHC’s service management capabilities with your technical leadership.

📌 ServiceNow ITSM Developer - Senior Bilingual Role (Ottawa)
🏢 Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)
📍 Ottawa