Shift Leader

The Boss Kitchen & Bar 229 Banff Ave, Banff, Alberta

Wage: $23.00 per hour plus gratuities

Position: Permanent, full-time

Hours: 30–40 hours per week

Language of work: English The Boss Kitchen & Bar is seeking an experienced Shift Leader to support our front-of-house team. The successful candidate will supervise daily service, maintain high guest-service standards, and help ensure each shift operates smoothly and efficiently.

Responsibilities

- Supervise and coordinate the activities of servers, bartenders, hosts, and support staff.
- Assign duties and establish priorities during each shift.
- Support opening and closing procedures.
- Ensure service, cleanliness, and food-safety standards are followed.
- Train new employees in job duties, workplace procedures, and company policies.
- Monitor staff performance and provide coaching when required.
- Assist with shift scheduling and arrange coverage when necessary.
- Communicate with the kitchen to maintain service flow and manage bill times.
- Resolve guest concerns professionally and promptly.
- Verify cashouts, payments,



and end-of-shift reports.
- Monitor supplies and report inventory or maintenance needs to management.
- Provide hands-on service support during busy periods.
- Report operational, staffing, and safety concerns to management.

Qualifications

- At least one year of restaurant or hospitality experience is required.
- Previous supervisory or leadership experience is preferred.
- Robust communication, organization, and problem-solving skills.
- Ability to remain composed and make decisions in a fast-paced environment.
- Availability to work evenings, weekends, and holidays.
- ProServe certification is required or must be obtained before beginning work.

Compensation

- Guaranteed wage of $23.00 per hour
- Additional gratuities
- Permanent, full-time employment
- Opportunities for continued leadership development

To apply, please submit your résumé to: Steven Sachkiw, General Manager

Email: [email protected]

Phone: (phone hidden)

📌 Shift leader - The Boss (Banff)
🏢 The Boss
📍 Banff