Senior Site Reliability Engineer, Kong Konnect Join to apply for the Senior Site Reliability Engineer, Kong Konnect role at Kong Inc.

About The Role As a Site Reliability Engineer , you’ll join the global Platform SRE team responsible for building, operating, and scaling Kong’s multi-region SaaS platform that powers the world’s API connectivity. You’ll design, automate, and run production systems serving thousands of customers across AWS, GCP, and Azure. This is a hands‑on role ideal for engineers who thrive on running production SaaS systems at scale, automating operations, and continuously improving performance, resilience, and deployment pipelines.

Operate and scale Kong’s global SaaS platform (Konnect), ensuring reliability, availability, and performance across regions and clouds. Build, automate, and maintain Kubernetes‑based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD. Design, maintain, and optimize multi‑region data and caching layers — including PostgreSQL, Redis, ClickHouse, and Druid — for high availability and low latency.

Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure changes. Collaborate closely with development and security teams to ensure smooth operation of SaaS services in compliance with reliability, security, and regulatory standards.



Participate in a global 24/7 on‑call rotation and drive continuous improvement of operational playbooks and postmortem practices.

BS in Computer Science or equivalent practical experience. Deep expertise in Kubernetes, including debugging cluster/networking issues and designing for fault tolerance and scalability.

Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm). Proficiency in one or more programming languages (Go, Python, Bash) for automation and tooling. Solid understanding of Linux/Unix systems, networking (DNS, TLS/SSL, load balancers, and distributed systems.

Bonus Points

Experience operating ClickHouse, Druid, or other time‑series and analytics databases.

Experience managing PostgreSQL and Redis in multi‑region configurations. Working knowledge of AWS networking (PrivateLink, Transit Gateway, VPC Peering, Firewalls), Azure VNet, or GCP NCC. Solid understanding of disaster recovery, resiliency testing, and compliance‑driven reliability practices. a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API‑first” and securely accelerate AI adoption.

Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market.

📌 Site Reliability Engineer AWS Python Linux - Remote (Toronto)
🏢 Kong
📍 Toronto