Role Name: Site Reliability Engineer

Location: Toronto ON M2X 6X5, Canada

Team video INTERVIEW IS MANDATORY

"This is for Full-Time or Sub-Con Resources.

What will SREs do?

• Provide hands-on SRE with 24x7 SRE support, including incident management, problem management, root cause analysis, monitoring, alerting, and maintenance of infrastructure, compliance • Track, audit, monitor and implement on technical work streams • Act as portfolio SME (Subject Matter Expert) – understand & document common components, core functionalities, infrastructure of supported applications • Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements • Lead in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership • Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling and best practices • Manage technology currency (server patching, certificate renewal, compliance, etc.) with keen eye on automating opportunities • Drive best-in-class technical solutions by tracking closely industry leading solutions and applying to RBC environment and needs • Leverage the value in unit, department, and enterprise wide teams to develop better solutions and achieve a cross enterprise mindset Engineering:

• Develop SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing) • Apply design-thinking and agile mindset in working with SREs, Scrum Masters and Incident Leads • Contribute to and leverage best practices in SRE • Simplifies development by building repeatable solutions to manual tasks • Supports unit's goals to adopt automation solutions for applications in scope Production Support:





• Perform production support role, including off-hours support and rotational on-call support to be compensated accordingly with overtime pay, lieu time, and on-call allowance • Assist in incident management and problem management for applications in scope • Evaluate continuously – what went well, what went wrong, what can be done to improve and prevent in future • Maintain technology currency (perform server patching, certificate renewal, etc.) with keen eye on automating opportunities • Ensure availability and uptime of applications in scope, as per service level objectives • Ensure compliance of all systems and applications in scope, including maintaining segregation of duties Technical Consultation:

• Support initiatives outside of application or squad level scope • Consult on products build to other teams in RBPT and enterprise Innovation and Learning:

• Stay abreast of technology change and learn constantly, through official training assignments and self-assigned learning • Provide demos to team at large of current technology findings Must have:

• A Bachelor's degree in Computer Science or related technical field (Example: Mathematics/Engineering/Physics), or equivalent practical experience.

• Advanced knowledge of the following SRE practices and technologies • 4-5 years of experience in related field o Python, YAML, Shell scripting o Azure, Linux o Dynatrace, Prometheus, PagerDuty, Moog, Splunk, Elastic, Azure monitor o Chaos Engineering o MQ, Kafka o Perform production support role, including off-hours support • In-depth hands-on experience in a variety of SRE tools (Ansible, Azure Automation, Catchpoint) Good to have: N/A---------------------------------------Dynatrace-Less Than a Year,Kafka-Less Than a Year,Network programming (Perl, Python, Java, etc)-Less Than a Year,Microsoft Azure-Less Than a Year

📌 Site Reliability Engineer (Ontario)
🏢 Recutify
📍 Ontario