Who We Are

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a outstanding experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger.

Softgoods Supervisor (Full-Time)

About This Role

What You’ll Be Doing

Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery)

Oversee the day-to-day operations

Training and Communicating policies and procedures to department Associates on a daily basis

E.g. SKU, pricing issues, printing signs, labels, operating the RF unit

Complete ordering and replenishment of merchandise

Supervising a team within the assigned departments while ensuring cross-functional collaboration

Ensuring execution of the GT System (policies, procedures, standards) by all Associates

Takes appropriate action and provides recommendations based on analysis of assigned area

Leads merchandising activities

Prepare and participating in inventory management activities (e.g. cycle counts)

Provide input to the Store Owner/Manager into scheduling and quantification

Resolving customer complaints quickly and professionally

Opening and closing the store on a rotating basis

Actively involved and connected with the store’s local community

Supporting the store owner/manager on additional tasks and projects

Ensuring health and safety policies and guidelines are followed

Ensuring the checkout work area is kept clean and organized

Ensuring Loss prevention best practices are followed

Ensuring compliance of all policies when selling Tobacco and Lottery

What You’ll Bring

Proven motivator / team leader

Ability to work independently and as part of a team

Effective customer service,



communication and interpersonal skills (with employees, customers, vendors, other third party)

Exceptional planning and organizational skills

Strong merchandising and analytical skills

1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder

When You’ll Work A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, you can expect to:

Stand and/or walk

Bend, twist, and squat

Lift and/or move up to 18 kg (40 lbs)

Perform tasks involving firm grasping

Perform repetitive tasks requiring a range of hand motions

Reach above shoulder height and below waist level

Operate equipment, including using a ladder

What Giant Tiger Offers

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

Hourly

Rate $20.60 Annual Bonus Bonus - Store Bonus Plan, 10% Annual

Competitive Compensation: The expected pay rate for this position is listed above.

Giant

Tiger will consider factors such as experience,



skills and internal equity to ensure you are paid competitively.

Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your earnings, based on store performance. This percentage is listed above, under Annual Bonus.

Health Benefits and Paid Time Off: Access to our versatile, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.

Growth opportunities: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you're looking for a place to grow and take on new challenges, you've found it.

Store Discount: Enjoy savings at your Giant Tiger store with 20% off children's, men's, and ladies' apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location

7555 Montrose Road, Niagara Falls, Ontario, L2H 2E9

Job Requisition JR133372

Equal Opportunity

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Giant

Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact [email protected].

Giant

Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.

Are you looking for a career that will empower you to develop your skills, foster growth and encourage you to challenge yourself in a collaborative and inclusive environment? We are proud to be Canadian, proud to support the communities across Canada, and proud of our continued success for over 60 years. Check out our latest job openings and you'll see why joining Giant Tiger is exactly what you've been searching for!

📌 Softgoods Supervisor (Full-Time) (Winnipeg)
🏢 Tigre Géant
📍 Winnipeg