To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P;, customs requirements. To assist managers in the monitoring and improvement of customer operations.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

High School

Diploma or GED Equivalent ~6 months FedEx customer service representative experience ~ Microsoft Word - Basic ~ Microsoft Excel - Basic ~ Ability to successfully complete all basic and recurrency training. ~ EXCEL/LEAP candidates preferred ~ Positive understanding of FedEx products, features of service, general operations ~ Posted date 25th Aug and unposted date 1st Sep at 9am Pay Local post for YSB station - Hiring for Full time position:This is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.



The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English).

Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered Employment Equity Statement At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. We will work with you to support your needs. #

📌 Sr Cust Service Rep/Station (Copper Cliff)
🏢 Kibbi Technologies
📍 Copper Cliff