Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. A smooth and correct administrative operation A correct and up-dated data base within the system Taking care of guests and concierge service Effectively handles guest complaints, taking corrective action to prevent recurrence and to convert the guest into a repeat customer Co-ordination and communication with the Housekeeping, Maintenance,



and F&B; departments Ensures all staff are thoroughly familiar with the Hotel's emergency procedures and in a state of preparedness for any emergency which may occur Execution of regular technical/skills training Setting up and maintaining ongoing training programs in the Front Office department Familiar with all related company documentation and especially with the relevant Operational Standards Manual for field of responsibility 2-5 years experience in a major hotel, and one year experience in a supervisory role ~ Able to speak, read, write and understand the primary language(s) used in the workplace ~ Able to work with minimal direct supervision ~ Basic computer skills ~ Knowledge of hotel computer accounting programs, such as Room Master ~

📌 Superviseur Online F/H (Banff)
🏢 FlyOver Iceland
📍 Banff