Humber River Health.

Lighting New Ways In

Healthcare. Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.

At Humber River

Health, we use a custom combination of technology and clinical expertise to rebuild elements of care.

Humber River

Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital.

Clinical

Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy. Join our Environmental Services team as we work together to create a cleaner, safe work workplace and patient care setting for our facility . We are currently seeking a Supervisor to join our Support Services team.

The Supervisor of Support Services is responsible for aspects of Support Services that may include Housekeeping, Portering, or Laundry and Linen across the hospital. This includes ensuring compliance with safety standards, managing financial and human resources, executing operational plans, and maintaining high standards of cleanliness, sanitation, and service delivery.

Employment Status: Part-time Hours of Work: Must be available for all rotating shifts, including weekends Location: Wilson Site Labour Group: Non Union Salary Range: $75,585.90 - $94,541.85 Reporting Relationship: Manager, Support Services Oversees day-to-day operations that may include cleaning standards, infection control compliance, waste disposal,



patient transport and departmental scheduling. Develops and implements department policies and procedures. Supervises unionized and non-union staff, including hiring, performance reviews, progressive discipline, training, and staff development.

Assist in staff scheduling to include a mix of staff based on a variety of skills, experience, and other factors Strengthens teamwork within the support services team and ensuring competency of Support Services staff Strengthens teamwork and coordination between Command Centre staff and inpatient units throughout the hospital as they relate to patient placement, bed prioritization, and throughput Monitors quality assurance programs, participates in audits, investigates service complaints, enforces safety procedures, and ensures compliance with environmental and regulatory standards.

College

Diploma or Undergraduate degree in Health Administration, Environmental Services, or related field preferred Certification in Healthcare Environmental Services (e.g., Minimum 3 years’ experience in a healthcare environmental services leadership role Strong knowledge of infection prevention/control standards Budgeting and resource planning experienceFamiliarity with quality improvement processes and tools Demonstrated excellent interpersonal, communication and customer service skills An understanding of equity, diversity,



and inclusion principles as they relate to health practices is an asset. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement.

We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River

Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute. We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground. Accommodations are available throughout the recruitment process and employment.

This position is being posted in response to an existing vacancy at Humber River Health. #

📌 Supervisor - Medical Operations Support (Toronto)
🏢 Humber River Health
📍 Toronto