Elevate the travel experience as a Customer Care Supervisor at Dexterra Group in a busy airport setting. Take charge of operational tasks and customer service teams to ensure satisfaction. This role is pivotal in maintaining high standards of service delivery and operational efficiency.

As a Supervisor, you'll interact with passengers, manage frontline teams, and directly address any complaints or escalations. A strong focus on hospitality and teamwork is essential for success in this vibrant workplace. Key Responsibilities:

- Supervise daily activities of customer care personnel
- Engage and support passengers during their travel experience
- Handle customer complaints and escalate as necessary




- Ensure compliance with operational instructions and standards
- Prepare detailed reports on customer-related incidents

Requirements:

- Minimum of 2-3 years in a supervisory customer service role
- High attention to detail with excellent communication skills
- Ability to maintain professionalism under pressure
- Must hold a valid RAIC or apply for one
- Physically fit to manage operational demands, including stanchion adjustments

Lead customer service excellence and operational success at Dexterra Group in this fulfilling Supervisor role.

📌 Supervisor Role in Customer Care at Dexterra (Mississauga)
🏢 Dexterra
📍 Mississauga