Elevate the travel experience as a Customer Care Supervisor at Dexterra Group in a busy airport setting. Take charge of operational tasks and customer service teams to ensure satisfaction.

This role is pivotal in maintaining high standards of service delivery and operational efficiency. As a Supervisor, you'll interact with passengers, manage frontline teams, and directly address any complaints or escalations. A strong focus on hospitality and teamwork is essential for success in this vibrant setting.

Key Responsibilities:



• Supervise daily activities of customer care personnel • Engage and support passengers during their travel experience • Handle customer complaints and escalate as necessary • Ensure compliance with operational instructions and standards • Prepare detailed reports on customer-related incidents

Requirements: • Minimum of 2-3 years in a supervisory customer service role • High attention to detail with excellent communication skills • Ability to maintain professionalism under pressure • Must hold a valid RAIC or apply for one • Physically fit to manage operational demands, including stanchion adjustments

Lead customer service excellence and operational success at Dexterra Group in this fulfilling Supervisor role.

📌 Supervisor Role in Customer Care at Dexterra (Winnipeg)
🏢 Dexterra
📍 Winnipeg