Join Ericsson Canada as a Support Engineer focusing on Transport & IP in Montreal. You will troubleshoot technical issues while working in a agile team environment that values collaboration. We are seeking a skilled Transport & IP Support Engineer to provide effective solutions for customer-reported issues. This position demands solid expertise in IP routing, switching, troubleshooting, and customer support, all while participating in a 24/7 on-call rotation.

Your role will involve both remote support and potential travel for on-site assistance. Key Responsibilities:

- Diagnose Transport & IP issues and resolve customer support requests
- Provide remedies and technical analysis for clients
- Participate in 24/7 on-call support and escalations




- Travel to client sites for local support as needed
- Utilize Ericsson's support tools for effective service delivery Requirements:
- Bachelor's degree in Science or Engineering, or equivalent experience
- Proven technical experience with Transport & IP
- Background in support services and operations
- Solid knowledge of IP routing and troubleshooting skills
- Bilingual in French and English for client interactions Bring your Transport & IP expertise to Ericsson and enhance your skills in a collaborative setting.

📌 Support Engineer - Transport & IP at Ericsson (Montreal)
🏢 Ericsson
📍 Montreal