Drive quality training solutions with Canadian Blood Services in the role of Support Specialist, Training Design. This full-time position involves some in office work while focusing on designing impactful training courses. As a key member of the Quality Management System team, you will collaborate with various stakeholders to assess training needs and develop high-quality materials.

Your efforts will contribute to the ongoing improvement of the national training management process and enhance the overall learning experience for staff. Key Responsibilities:

- Collaborate with course owners for training needs assessments
- Create effective training materials and courses
- Gather feedback to evaluate training effectiveness
- Lead communities of practice among training developers
- Verify compliance of materials with quality standards

Requirements:

- Relevant post-secondary education or certification
- Minimum five years of instructional design experience
- Ability to engage with senior leadership and teams
- Expertise in Articulate 360 and Adobe Creative Cloud
- Understanding of quality management in regulated environments

Apply your design skills to contribute to the mission of Canadian Blood Services.

📌 Support Specialist, Training Design at Canadian Blood Services (Ottawa)
🏢 Canadian Blood Services
📍 Ottawa