The Opportunity

Position Title: Team Trainer (LPN)Reports To: Manager, Health &

- Recovery ServicesEmployment Type: Full-time ContractSchedule: 40 hours per rotation with 5 days on and 2 days off, Monday - FridayLocation: 1 Dermot Baldwin Way SE, Calgary, Alberta

About the Department

Our Urban Response program is made up of two core programs: our Episodic Medical Care Clinic (EMCC), a nurse led clinic that offers a wide range of episodic health services, and Rapid Response Team (RRT), interdisciplinary team who responds to medical emergency in the agency. The department aims to provide trauma informed, person centered care within each interaction and crisis.

Our Recovery- Orientated System of Care (ROSC) is a multi-faceted department that aims to support in two primary areas

- Withdrawal Management (WDM) and Recovery Transition (RT). These programs work interconnectedly, providing short term supports for guests withdrawing from substances and a transitional program for those who have completed detoxification programs. Our robust team made up of social and medical professionals work in tandem to support our guests where they are at, to end homelessness one person at a time.

What You’ll Do

Every role at the DI makes a difference. In this position, you will: Equip and empower Health &

- Recovery Services staff for success through engaging onboarding, education, mentorship, and skills development opportunities that build confidence, strengthen competencies, and support excellence in client care.

Champion best practices by providing real-time coaching and clinical guidance, promoting trauma-informed, harm reduction, and recovery-oriented approaches, and fostering consistent, high-quality service delivery across Urban Response and Recovery-Oriented System of Care programs.





Promote continuous improvement by identifying trends, addressing practice gaps, and partnering with leaders to implement quality initiatives that strengthen service delivery, support accreditation readiness, and improve client outcomes.

Shape a culture of learning by leading competency development initiatives, recognizing growth opportunities, and helping staff build the knowledge, skills, and confidence needed to make a meaningful impact every day.

Make a meaningful impact when it matters most by delivering hands-on nursing support, navigating complex care needs, and partnering with frontline teams to provide exceptional care during critical incidents and periods of increased demand.

Strengthen organizational excellence through cross-functional collaboration, driving program enhancements, informing policy and practice improvements, leveraging data and quality insights, and partnering with internal and external stakeholders to advance staff development, operational effectiveness, and exceptional client outcomes.

What You

Bring

We know that outstanding people come from all kinds of backgrounds. You don’t have to check every single box! If you’re passionate about helping others and share our values, we want to hear from you.

What we need from you Completion of an accredited Practical Nursing program.

Registration with the College of LPNs &

- HCAs of Alberta (CLHA).

Valid Professional Liability Insurance. Proof of coverage required.





Minimum three (3) years of nursing experience, preferably in addictions, mental health, primary care, outreach, withdrawal management, recovery services, community health, and/or the homeless-serving system of care.

Strong knowledge of Trauma-Informed Care, Harm Reduction, Housing First, Recovery-Oriented Systems of Care, and Person-Centered Practice.

Strong knowledge and understanding of the epidemiology of addiction, homelessness, mental health, and acute medical concerns, and able to maintain active learning on emerging evidence and best practices. Resourcefulness and knowledge of community resources and social support systems.

Energetic and self-directed, with effective time management and organizational skills including the ability to deal with several priorities at the same time.

Demonstrated ability to teach, coach, mentor, and provide constructive feedback. Strong understanding of clinical documentation standards and quality improvement methodologies. Excellent facilitation, presentation, communication, and interpersonal skills. Strong understanding of all privacy laws and legislation within Alberta (i.e. HIA, FOIP, PIPA, PIPEDA, etc.) an asset.

Must be acceptable of industry risks, including contact with bodily fluids.

Ability to provide a satisfactory Vulnerable Sector Check A genuine commitment to the mission, vision, values, and work of the agency. Nice to Have’s Minimum two (2) years of experience providing education, coaching, mentorship, preceptorship, leadership, or staff development an asset. Lived experience an asset but not a requirement. We ask that those with lived experience are two or greater years in their recovery, less may be considered if ALL other aspects are met.

📌 Team Trainer (LPN) (CONTRACT)
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