Technical Support Engineer (Portuguese‑Speaking) Help bring AI agents to companies worldwide. Botpress allows companies to build and deploy advanced AI agents that move beyond conversation into real business logic. Our product works today and at scale, across industries, regions, and limitless use cases.

As the 3rd fastest‑growing B2B AI start‑up worldwide, we’re at the forefront of the AI revolution, providing the most widely‑used platform for sophisticated AI agents. If you want to build foundational technology for one of the most meaningful platform shifts in software, we’re looking for top talent to join us. Over 1 million AI agents and chatbots deployed ~7 years of expertise in AI solutions Botpress is looking for a Technical Support Engineer who thrives on solving problems and helping users succeed.

This is not just a support role— it’s an opportunity to work directly with customers, improve our product, and shape the future of AI automation. Help our customers through live chat, ticketing, and Discord, ensuring they get the most out of Botpress Create educational content (videos, guides, and tutorials) to empower users Assist sales and partnerships teams by creating demos, solutions, and presentationsPrototype and build small applications using Botpress to showcase AI automation in action Work cross‑functionally with product and engineering to share customer feedback and improve our platform Tech‑savvy – comfortable with APIs,



integrations, and troubleshooting (software engineer experience is a plus) A excellent communicator – enjoy helping people and can explain technical concepts in a simple way Problem‑solver – love digging into challenges and finding creative solutions Eager to learn – curious about AI and excited to work with cutting‑edge technology Background in STEM or equivalent technical experience Fluent in Portuguese and English (French is a plus) Some experience with customer support, technical support, or sales engineering Comfortable writing code (Typescript is a plus) Familiarity with APIs and databases (SQL/NoSQL) is a plus Experience in a fast‑paced environment (startup, SaaS, or tech company) is a plus As a fast‑growing start‑up, we run a lean and innovative ship that leans on AI for maximum business impact. We operate fully in‑office, with a culture that values both technical rigor and shared ambition.

You’ll be on a team that’s not just adapting to the AI revolution, but leading it. Joining our team means changing the future of enterprise AI and building technology that will define the next era of business automation. Work at one of Canada’s fastest‑growing AI start‑ups ~ 4 weeks of vacation ~ Paid sick and parental leave ~ Comprehensive health, dental, vision, travel, and life insurance ~ A vibrant office community, including weekly socials

📌 Technical Support Engineer (Portuguese-Speaking) (Montreal)
🏢 Botpress
📍 Montreal