As an Application Support Specialist , you will be responsible for providing mission-critical support for our proprietary trading applications as well as for the traders. This role performs a wide variety of technical troubleshooting and engineering work, including software deployment, software configuration, and system monitoring. You will work in a dynamic trading environment that presents new technical challenges constantly, alongside highly skilled colleagues such as Software Developers and Traders.

What is needed in this role ~2 to 3 years working in an application support role ~ Knowledge of networking fundamentals (multicast, TCP, routing) ~ Basic scripting skills (Python, PowerShell, or Bash) ~ Experience working in Linux and/or Windows environments ~ Solid analytical and problem-solving skills ~ A client-focused, service-minded approach and a strong sense of urgency ~ The ability to learn quickly and a passion for new technologies ~ Excellent written and verbal communication skills ~ Ability to handle high pressure and time constraints with composure ~ Strong organizational skills, including the ability to effectively plan and prioritize ~ Availability to work multiple schedules on a rotation (nights / early mornings)



is required Bonus Points for Previous experience in financial markets or with financial trading applications Previous experience with configuration management tools such as Chef and Ansible Previous experience with Docker containers Previous experience with monitoring suites such as Splunk, Kibana, and Grafana What you’ll be working on Delivering flawless production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur Providing support for proprietary trading systems deployed across a multi-platform production environment Providing technical support during trading operations to resolve issues affecting mission-critical trading applications Analyzing trading strategies together with the traders and research teams What DRW Montreal has to offer you Recognized as one of Canada’s Best Employers for the past 8 years Committed to continuous learning & development Industry-leading benefits package and perks Focused on employee well-being and work-life balance Community initiatives, volunteer program and opportunities for giving back

📌 Telecommute Application Support Specialist (Montreal)
🏢 P2P
📍 Montreal