The Territory Manager is responsible for providing both internal and external service to current customers as well as the creation and facilitation of new business.

The Territory

Manager will reach their business targets through effective management of designated territories and physical visits to customer sites. This individual will develop ongoing, profitable relationships with customers and continually maintain a professional image of the company. Sales & Business Development Develop and execute sales plans for the assigned territory.

Identify and pursue new sales opportunities in the steel industry, targeting key industries such as construction, manufacturing, and fabrication. Identify and develop new customers and business opportunities. Grow sales and tonnage with existing customers.

Maintain an active sales pipeline and achieve established revenue and margin targets. Work alongside the Customer Service Coordinator, providing guidance, support, and foster their ongoing development and performance.

Customer Management

Build and maintain robust relationships with customers and key decision-makers. Conduct regular customer visits and business reviews. Understand customer requirements, production schedules and future demand. Act as the primary commercial contact for assigned customers. Resolve customer concerns and coordinate internal resources to ensure timely resolution. Provide accurate customer forecasts to Planning and Operations. Communicate changes in customer demand, specifications and delivery requirements. Ensure customer commitments are aligned with plant capabilities and capacity. Work cross-functionally with Operations, Planning,



Quality, Supply Chain and Shipping to deliver customer requirements. Steel &

• Technical Knowledge Understand slitting capabilities, processing requirements, packaging and shipping requirements. Translate customer specifications into clear manufacturing requirements. Market &

• Commercial Management Monitor competitors, market conditions, customer trends and pricing. Identify opportunities for price improvement and increased customer share of wallet. Provide management with relevant market intelligence and sales forecasts. Monitor territory performance against budget and forecast Relationship Building Customer Service and Support High school diploma or equivalent

• Bachelor's degree in business, marketing, or related field is an asset. ~5+ years of outside sales or business-development experience, preferably in steel, metal processing, manufacturing or industrial distribution. ~ Experience selling steel, coil products or manufacturing services is an asset. ~ Solid understanding of steel products, markets, and industry dynamics. ~ Strong commercial and financial understanding, including pricing and margins. ~ Self-starter with the ability to work independently and drive sales growth.



~ Proficiency in using CRM software and other sales tools. ~ Proficient with Microsoft Office programs

• Outlook, PowerPoint, Excel, Word. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home. Frequent travel Combination of office-based work, customer visits and time in the manufacturing plant. Must comply with all company and customer safety requirements, including required PPE when visiting industrial facilities. Regular use of a computer, telephone and CRM/sales management systems. Overtime as required PPE (Personal Protective Equipment) must be worn as recommended. Understand, support, and adhere to the company’s health and safety policies, and procedures by communicating and promoting health and safety awareness to coworkers and teams. Do not use equipment, tools, or machinery without authorization and training. Ensure all manual handling will be performed using proper safe techniques.

Legal Statement

This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. Provided is the local pay range for this position, which is $80 000-$95 000 annually, as well as a Sales Incentive discretionary bonus.

We are looking to fill this position immediately. Parental leave, paid time-off and Employee Family Assistance Program.

Education support program and on-the-job training. #

📌 Territory Sales Manager, Grocery (Burlington)
🏢 Saint-Gobain
📍 Burlington