Lead impactful transformation as the Change Management Director at Sun Life, focused on enhancing Client services and operational efficiency. Drive a bold strategy that aligns with over 130 million annual interactions. As a key member reporting to the AVP of Transformation, you will build an integrated change capability, ensuring data-driven, outcome-focused approaches.

Your ability to influence executives and foster a culture of change will be paramount in achieving measurable successes across Canadian Operations. You will create and embed frameworks, operationalizing best practices that drive consistency and speed.

Key Responsibilities





- Define and implement enterprise Change Management frameworks • Drive multi-year change initiatives across technology and processes • Measure readiness and adoption of change practices • Collaborate with leaders to ensure alignment and accountability • Lead a high-performing team in consulting models Requirements:
- 10+ years in change management and organizational effectiveness • Demonstrated large-scale change leadership success • Expertise in change strategy design and impact measurement • Robust relationship management with senior leaders • Bachelor’s degree and relevant certifications preferred Make a significant impact on Sun Life's transformation journey through strategic leadership and a commitment to excellence.

📌 Transformational Change Leader at Sun Life (Toronto)
🏢 Sun Life
📍 Toronto