Manage dispatch and service delivery operations at TRAXX with a commitment to excellence and customer focus. This full time position is based in Edmonton, Airdrie, or Burnaby and requires travel. In your role as Dispatch Manager, you will lead a team that focuses on efficient dispatch operations while ensuring safety and customer satisfaction.
Candidates should have over 7 years in dispatch and logistics, with at least 3 years in a leadership role. You will be an integral part of service execution, resource planning, and continuous improvement initiatives across the business.
Key Responsibilities
- Direct daily operations and service scheduling • Build and lead a high-performing dispatch team • Maximize fleet utilization for operational efficiency • Manage service recovery during disruptions • Monitor performance metrics and indicators Requirements:
- 7+ years in transportation dispatch • 3+ years managing operational teams • Strong knowledge of charter and passenger transportation • Excellent communication skills and relationship building • Proficient in transportation management systems Lead TRAXX's dispatch team to deliver exceptional service and operational excellence.