Kelly's customer , a Canadian company, located in Burlington, ON, is looking for a Transportation Supervisor to join their team on a permanent basis.

The Transportation

Supervisor is responsible for the day-to-day operations, safety/compliance, efficiency, profit/loss, and strategy of the transportation department.

The Transportation

Supervisor will achieve/surpass outlined business goals, champion a 'customer first' approach, create a continuous improvement environment and effectively lead, motivate, and develop all employees in their department. Direct activities related to dispatching, routing, and tracking transportation vehicles and customer orders. Developing efficient drivers schedules/routes to maximize profits, provide oversight to route planning.

Oversee cost control; control spending so it is consistent with approved budgets, capture and present data for continual cost controls and areas of savings. Review and approve driver's timecards in ADP payroll software. Evaluate transportation vehicles or auxiliary equipment for purchase by considering factors such as fuel economy; identify/select transportation and communication systems technologies to reduce costs or environment impacts.

Champion a 'customer first' approach; verify and resolve customer complaints. Ensure short and long-term customer solutions are determined, vetted, and successfully executed in a timely manner. Also ensure that customer wait times are minimized and that commitments to customers are met. also involves working closely with the warehouse team.

Serve as contact person for all workers within assigned territories.

Oversee vehicle management: oversee regular maintenance for vehicles including detailed records of vehicle servicing and inspection, overall safety for vehicles, ensuring fleet is fully operational and cost compliant. Oversee vehicle leases,



purchases, and sales. Ministry of Transportation compliance including registering and licensing all vehicles, and all other related laws and regulations for delivery vehicles.

Oversee duty and brokerage for cross-border deliveries. Ensure driver abstracts are current and identify risks with demerit points and or offences. Use Analytics and data to make recommendations on continuous improvement initiatives to improve business operational efficiency; Responsibility for department’s outbound delivery strategy.

Conduct performance reviews for team members; conduct employee training sessions. Assist in the recruitment of quality drivers. Capture data to monitor and ensure proper Driver behaviour and vehicle use and ensuring a high level of customer satisfaction and equipment longevity Ensure annual performance goals are met or exceeded, including on-time deliveries.

Negotiate, authorize, or monitor fulfillment of contracts with equipment or materials suppliers. Performance of other duties from time to time as specified by the Director of Operations and executive. Adheres to and enforces Gerrie policies and procedures; implement schedule and policy changes; work with other managers and staff members to formulate and implement policy changes Provides leadership to representatives and provides coaching on improved and effective sales techniques in order to provide the best customer service possible.

Collaborate with Human Resources to interview,



hire, train, motivate, reward, discipline, address complaints and resolve employee problems. Responsible for employee learning and development providing comprehensive job training, tools, and knowledge to serve our customers, achieve goals and meet company objectives. This includes the required 40 hours per employee training requirements are met.

Conduct the annual performance evaluation process with each employee and identify training and career path progression in conjunction with Human Resources. Appropriate allocation of sales territories (including branches) to automation group account managers most qualified to implement the program. Monitor the managing of the important accounts.

Coordinates staff training. Ensure employees understand and adhere to ISO policies and procedures.

High School Diploma

Diploma in logistics would be an asset. Previous experience with Transportation Management Systems is an asset. Previous transportation/ fleet management experience is an asset. Strong leadership qualities Monday to Friday, 8:00 a.m.

- Join a dynamic team that will provide training and support as you grow in the role and with the company. Helping you find what’s next is what we’re all about. In fact, we're a leading advocate for temporary and non-traditional workstyles because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Kelly is an equal prospect employer , committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process, as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance. #

📌 Transportation Supervisor - Delivery (Burlington)
🏢 Kelly Services (Canada
📍 Burlington