Join Tbaytel as Vice President of Operations, where you will elevate customer experiences and streamline operations in a leading telecommunications firm from Thunder Bay. Reporting to the President & CEO, this executive role is vital for enhancing service quality and operational effectiveness within the Outside Plant Engineering and Customer Care divisions. You will set strategic directions and cutting-edge processes that align with Tbaytel's commitment to delivering top-tier telecommunications services across Northern Ontario.

Key Responsibilities

- Collaborate on Tbaytel’s strategic initiatives with senior leadership • Define operational, maintenance,



and capital objectives for the organization • Enhance team performance through well-structured management practices • Promote advanced technologies to improve service delivery • Oversee the planning and compliance of capital expenditures Requirements:
- Bachelor's degree in a relevant field • Five years in senior operational leadership • Expertise in managing budgets and projects effectively • Strong motivational and team-building skills • Excellent analytical and communication proficiencies Lead the charge in customer satisfaction and operational excellence at Tbaytel, transforming the telecommunications landscape.

📌 VP Operations & Customer Experience at Tbaytel (Alton)
🏢 Operations Council
📍 Alton