Join WestJet as an Intermediate Product Owner focusing on enhancing guest communication strategies during operational disruptions. Collaborate in-person to ensure a seamless experience for travelers. In this key role within the Guest Content & Communications team, you will lead the product vision and execute initiatives aimed at improving guest notifications.
You will work with a diverse group of stakeholders to comprehensively understand and implement product enhancements based on data and guest feedback. Key Responsibilities:
- Own the product roadmap and prioritize product backlog
- Collaborate with OCC teams to identify operational needs
- Lead end-to-end product development lifecycle
- Advocate for personalized communication strategies
- Develop robust relationships across teams for successful outcomes
Requirements:
- Bachelor’s Degree or Diploma in a related field
- 3-5 years in digital product management or operations
- Proven agile experience with a focus on product delivery
- Strong UX and guest-centric mindset
- Experience with operational communications and notifications
Leverage your skills to enhance the guest journey at WestJet through innovative product solutions.