Become a key part of customer operations as a Field Service Technician in Windsor, Ontario. This on-site position focuses on servicing advanced production printing solutions for Ricoh's clients.

As a Production Service Technician, you'll deliver 24/7 maintenance on Ricoh's high-speed printers, ensuring optimal performance and customer satisfaction. You'll troubleshoot and repair various complex printing systems, manage customer relationships, and achieve productivity targets. This role requires a solid technical background and excellent customer service skills, perfect for those committed to excellence in service delivery.

Key Responsibilities:



• Perform maintenance and installation of complex printers • Troubleshoot and resolve technical issues on-site • Manage customer interactions and expectations effectively • Maintain parts inventory and necessary tools • Complete administrative tasks accurately and promptly

Requirements: • Minimum 3 years technical service experience • 2 years as Technology Service Consultant II • Valid driver's license and travel requirement • Industry Certification (CompTIA Net+ or CompTIA A+) • Strong knowledge of electro-mechanical devices

Enhance your career and customer service skills in this energetic role at Ricoh in Windsor.

📌 Windsor Field Service Technician Role (Winnipeg)
🏢 Ricoh USA
📍 Winnipeg