WWT Microsoft Enterprise Sales Sr. Specialist, Sales Operations This role sits at the operational core of the WWT Microsoft program, accountable for enforcing data integrity, quote accuracy, and end‑to‑end flow across Microsoft services opportunities spanning WWT and Softchoice systems. It is a high‑exposure function supporting sales, finance, and delivery.

The environment is fast‑moving, ambiguous, and continuously evolving as the Microsoft program scales. Scope will expand, shift, and be redefined in real time. You will work directly alongside senior leadership across WWT and Softchoice.

This role is designed for operators who thrive in building from the ground up, bringing energy, precision, and resilience to help scale what is intended to become the largest Microsoft program in North America. Translate WWT Microsoft Statements of Work (SOW) and Level of Effort (LoE) into quotes within the Softchoice Salesforce system. Work directly with WWT Microsoft Services Solution Architects (SSA) to gather and validate inputs required for quoting.

Salesforce Data

Management & Coordination (WWT + Softchoice) Own end‑to‑end data accuracy, completeness, and integrity across WWT and Softchoice Salesforce instances for Microsoft services opportunities. Ensure opportunities adhere to defined data standards, with all required fields populated to support reliable forecasting and reporting. Proactively identify, investigate, and resolve data gaps, inconsistencies, and misalignment across systems.

Collaborate with WWT Account Executives, WWT Client Services Executives and WWT Microsoft Service Executives to address missing or incomplete information. Drive alignment between WWT and Softchoice opportunity data.

Microsoft Partner Center

Administration (WWT) Own the administration and ongoing management of Microsoft Partner Center, ensuring customer associations, opportunity alignment, and partner activity records are accurately maintained for all WWT Microsoft services engagements. Maintain complete and compliant Partner Center data aligned with internal WWT reporting requirements, ensuring consistency across systems and programs.



Monitor data quality within Partner Center, identify gaps or inconsistencies, and coordinate with internal sales and operations stakeholders to resolve issues and maintain accuracy.

Produce Partner

Center reporting outputs that support Microsoft program tracking, leadership visibility, and operational decision‑making. Own data preparation and validation for weekly, monthly, and quarterly forecasting and performance reporting (pipeline, bookings, attach, etc.). Develop standardized reporting and executive‑ready materials (e.g., Translate data into clear insights, highlighting key trends, risks, and opportunities to improve pipeline quality and sales execution.

Develop and maintain standardized reporting outputs and presentation materials for executive governance forums (e.g., monthly operating reviews, regional performance reviews), ensuring data is translated into clear decision‑ready insights.

Compensation and Performance Tracking Provide monthly performance data for Microsoft Solution Executives to the compensation team. Ensure data accuracy and alignment across regions and opportunities.

Process

Support and Continuous Improvement Adapt to new requests related to reporting, data, and system requirements. Work within evolving processes and help bring structure where needed. Solid attention to detail with the ability to manage accurate data across Salesforce, Microsoft Partner Center, and reporting tools. Strong organizational and communication skills to coordinate with sales, technical, and operational teams. Proficiency with Excel, PowerPoint, and reporting tools (e.g., Tableau) to support data validation and reporting. High data accuracy across Salesforce, Microsoft Partner Center, and reporting outputs.



Timely and accurate conversion of SOW inputs into Salesforce quotes. Reliable data preparation supporting forecasting and executive reporting cycles. Consistent alignment of opportunity and program data across WWT and Softchoice systems. Active contribution to improving processes as the Microsoft services program continues to scale. 5 years of Business Analyst, Sales Analyst and/or similar reporting & analytics role ~ Experienced Power BI / Tableau user or equivalent experience with visualization tools ~ Excel expert and comfortable with MS Office Suite (Excel & PowerPoint) ~ Experience working with Sales or Customer data in a B2B and Technology environment ~ Experience with a CRM Platform (Salesforce.Strong analytical problem‑solving skills with sound business judgement, with the ability to understand the implications of what the data is telling us ~ The ability to speak and present confidently with WWT & Softchoice senior leadership Medical and Dental Care, Employee & Family Assistance Program Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave Inclusion &

Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

We are ready to help: With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. EoE/M/F/Vet/Disability #

📌 WWT Microsoft Enterprise Sales Sr. Specialist, Sales Operations (Toronto)
🏢 Softchoice
📍 Toronto