Job Title: VIP Table Booking Coordinator

Location: Toronto, ON (In-Office)
Job Type: Full-Time / Part-Time
Compensation: Commission Based

The Role

As the VIP Table Reservations Coordinator, you will be responsible for managing and securing bottle service and VIP table reservations for DJ events, nightlife programming, and special events hosted at the venue. This role focuses on guest communication, reservation management, and converting inquiries into confirmed bookings.

Working closely with the Events and Operations team, you will ensure that VIP guests receive prompt, professional service from their first inquiry through to event night. This position is based in-office and combines hospitality, client relations, and performance-based sales.

Responsibilities

· Manage all VIP table and bottle service reservations for upcoming events and DJ performances.

· Respond to guest inquiries via phone, email, text, social media, and website reservation forms.

· Proactively follow up with prospective guests to convert inquiries into confirmed table bookings.

· Maintain accurate records of reservations, deposits, and guest information in internal systems.

· Communicate table availability, minimum spend requirements, and event details clearly to guests.

· Collect and process reservation deposits and ensure payment details are recorded accurately.

· Maintain and build a database of repeat guests and VIP clientele for future outreach.

· Promote upcoming events and table opportunities to past guests and recent prospects.





· Provide updates to management regarding booking trends, demand levels, and upcoming event capacity.

Requirements

· 1–3 years of experience in hospitality, reservations, nightlife promotions, or customer service roles.

· Strong communication and interpersonal skills with the ability to confidently engage guests.

· Comfortable making outbound calls and following up with potential clients.

· Highly organized with strong attention to detail and the ability to manage multiple reservations simultaneously.

· Experience working with POS systems, reservation platforms is an asset.

· Interest in nightlife, events, hospitality, or entertainment industries.

· Ability to work flexible hours including evenings and weekends when required during major events.

· Professional demeanor and strong customer service mindset.

· Self-motivated with a results-driven attitude toward booking targets.

What We Offer

· Performance-Based Earning Potential: In addition to base compensation, this role includes commission incentives tied directly to successful table bookings.

· Opportunities for Growth in the Events & Hospitality Industry: Gain hands-on experience working with large-scale productions, event operations, and VIP guest management.

· Collaborative and High-Energy Workplace Culture: Join a team that values professionalism, teamwork, and delivering memorable guest experiences across every event.

Job Type: Full-time

Pay: $50,000.00-$80,000.00 per year

Work Location: In person

📌 VIP Table Booking Coordinator (Toronto)
🏢 Grand Bizarre
📍 Toronto