Full-Time Medical Billing Clerk (Vacant)

Description

Join our dynamic team at the University of Ottawa Medical Associates (UMA) int he position of Full time Medical Claims Clerk. Reporting to the Business Manager, the incumbent is responsible for medical billing submissions and related processes to ensure timely and accurate financial transactions. The Full-Time Medical Billing Clerk utilizes accounting and EMR software to address partner inquiries as well as errors, omissions and discrepancies.

Responsibilities

(This is not a complete list):

- Communicates with stakeholders and responds to inquiries.
- Using the RAI, corrects or adjusts as required ensuring payments are accurate
- Generates reports as requested
- Ensures all charge work queues and RSMO are reviewed before the monthly deadline

- Using ‘Secure Access’ in EPIC, uploads EDT errors
- Track OHIP inquiries, review responses; determine next step, if any
- Identify and rectify payment discrepancies; liaise with OHIP to ensure pay adjustments are completed as directed

- Coordinates and/or attends meetings as directed
- Responsible for entering billing in the RSMO Portal for physician portfolio
- Regularly updates physicians and responds to inquiries
- Process/enter revenues from all sources (OHIP, RAMQ, TOH, OHRI, etc.) and run monthly reports
- Experience with EPIC an asset

- Responds to communications (calls, messages, emails, etc.) in a timely manner
- Maintains accurate records of all receivables, invoices, supporting documentation
and statements in accordance with office records retention policies and practices

Qualifications

- 1-2 years recent related experience in medical billing, preferably in a hospital setting
- Medical billing certificate/course or Medical office administration from a recognized educational institution is preferred
- Knowledge of RAMQ and Third-Party billing
- Intermediate knowledge of Microsoft 365 suite is an asset
- Meticulous attention to detail;
- Excellent communication skills – able to clearly express self to patients and provide specific instructions;
- Excellent interpersonal skills;
- Proficiency in speaking and comprehending both English and French preferred.




- Excellent organizational, prioritization, and time-management skills to coordinate multiple activities;
- Good judgment; able to identify when to seek supervisor’s assistance or advice;
- Strong problem-solving abilities;
- Able to navigate and populate electronic databases;
- Ability to handle sensitive and confidential information;
- Initiative, tact, dedication, diplomacy and positive attitude;
- Highly dependable and thorough;
- Ability to work well with minimal supervision.

Job Benefits

The University of Ottawa Medical Associates (UMA) is the largest physician partnership in the Department of Medicine, The Ottawa Hospital/University of Ottawa, Faculty of Medicine. Working closely with our physician specialists, most of our employees work from offices within The Ottawa Hospital.

The Department of Medicine is a collective of experts and innovators. We are specialist physicians, resident doctors and medical students, researchers and administrators. We all have one guiding ambition: to move medicine forward. The administrators of DOM are the core of our workplace; enabling the education of our residents and medical students as well as the vital work of our researchers and physician specialists.

We are deeply committed to supporting the well-being of our employees. To promote your health and wellness, we offer paid vacation and sick days. We also prioritize your long-term financial security through participation in the Healthcare of Ontario Pension Plan (HOOPP). Thanks to our strong partnership with The Ottawa Hospital, employees can benefit from the intercampus shuttle service for convenient travel between locations, as well as work-life balance perks like exclusive discounts on travel, hotels, and on-site gyms.



These benefits are designed to enrich both your personal and professional life, ensuring your experience with us is both rewarding and fulfilling.

Contacts

If you think we are the right fit, we’d be excited to hear from you! Interested candidates are asked to submit their application, quoting the position title and the candidate’s name in the subject of the email, to Human Resources, Department of Medicine at [email protected]

We thank all applicants for their interest in this position. However, only those candidates who meet the specified requirements will be considered and only those selected for an interview will be contacted. Candidates that do not meet the requirements may be considered for similar opportunities.

IMPORTANT NOTICE:

Support staff are employees of the University of Ottawa Medical Associates. The Ottawa Hospital is the paymaster of our employees. Although our employees have offices within the Ottawa Hospital, they are not employed by the Ottawa Hospital. The Department of Medicine is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees. The University of Ottawa Medical Associates will, upon request, provide accommodations in accordance with the Accessibility for Ontarians with Disabilities Act.

The Department of Medicine is committed to upholding the values of equity, diversity, inclusion, and accessibility in our living, learning, and work environments. We encourage qualified applicants from all groups with historical and/or current barriers to equity to apply. Upon request, accommodations due to a disability are available throughout the recruitment process.

Please note Canadian citizens and permanent residents will be given priority. We sincerely thank all applicants for their interest; however, only those selected for an interview will be contacted.

Hiring organization

Employment Type

Full-time

Beginning of employment

ASAP

Industry

Healthcare

Job Location

Ottawa, ON, Ontario, Canada

Working Hours

37.5 hours per week

Base Salary

$27.051-$32.328

Valid through

September 15, 2026

📌 Full-Time Medical Claims Clerk (Vacant) (Ottawa)
🏢 Department Of Medicine
📍 Ottawa