Overview
We are a small dedicated clinic looking for a highly organized, personable and welcoming Front Desk Coordinator to join our team. As the first point of contact for our families, you will play a vital role in ensuring our daily operations run smoothly and our clients feel supported from the moment they walk through the door. This position offers an opportunity to work in a professional environment where attention to detail and organizational skills are highly valued.

Duties

- Greet visitors and clients professionally, ensuring a positive first impression
- Manage phone systems, and direct inquiries appropriately
- Book therapist appointments using the Jane online platform
- Support customer service efforts by addressing inquiries and providing support via phone, email or in person
- Maintain a clean and organized front desk area to promote a welcoming environment
- Complete bookkeeping activities, including basic invoicing and billing




- Collaborate with team members to ensure seamless office operations

Skills

- Strong computer skills; proficiency in Microsoft Office (Word, Excel), Google Workspace, or data entry applications is advantageous
- Excellent phone etiquette and customer service skills for effective communication with clients and visitors
- Strong organizational skills with the ability to multitask efficiently
- Ability to handle phone systems confidently and professionally
- Prior medical or dental office experience is a plus but not required; familiarity with front desk operations in healthcare settings is advantageous
- Ability to work independently while supporting team objectives

If interested, please email paula@aquillaotservices or call (phone hidden).

Pay: $25.00 per hour

Benefits:

- Casual dress
- In office parking

Work Location: Hybrid remote in North York, ON M6B 3A4

📌 Front Desk Coordinator (North York)
🏢 Aquilla Occupational Therapy
📍 North York