Join a dealership where culture drives performance!

We’re not just about cars – we’re about people. Our Nissan dealership in Truro is proud to have built a reputation for excellence, honesty, and team spirit. We are currently seeking a dynamic and customer-focused Automotive Service Manager to lead our high-performing service department and continue delivering exceptional experiences to our valued clients.

Why Work With Us?

At our dealership, culture isn’t just a buzzword – it’s how we operate. From team barbecues and community involvement to celebrating wins together, we believe a positive work setting leads to better service, happier staff, and loyal customers. We offer:

- A team-first, supportive atmosphere

- Modern, clean service facilities

- A loyal customer base

- Ongoing professional development

- Full benefits package

- Competitive salary with bonus structure

️ About the Role

As the Automotive Service Manager, you will oversee the day-to-day operations of the service department. You’ll be responsible for managing a talented team of technicians and advisors while ensuring a smooth, efficient, and customer-centered experience. Your leadership will play a key role in meeting business goals, enhancing customer satisfaction, and fostering a fun, accountable workplace culture.

✅ Key Responsibilities

- Lead and motivate service staff, including technicians, advisors,



and support staff

- Oversee scheduling, workflow, and service operations to ensure timely repairs and maintenance

- Monitor KPIs and drive profitability, efficiency, and customer satisfaction

- Resolve customer concerns with professionalism and care

- Recruit, train, and develop team members

- Ensure all safety, environmental, and OEM standards are met

- Collaborate with parts and sales departments to ensure seamless customer experiences

- Maintain a high level of dealership standards and customer service excellence

What We’re Looking For

- Proven experience in a leadership role in an automotive service department (Nissan or import brands a plus)

- Strong technical knowledge and a customer-first mindset

- Excellent communication, leadership, and organizational skills

- Experience with dealership management systems (CDK, Reynolds & Reynolds, etc.)

- Valid driver’s license with a clean driving record

- Red Seal certification or equivalent experience is an asset

Ready to Drive Your Career Forward?

If you're passionate about leading a team, delivering excellence, and being part of a dealership that puts people and culture first, we want to hear from you!

Apply today with your resume and a brief cover letter highlighting your relevant experience and why you'd be a great fit for our team.

📌 Automotive Service Manager (Upper Onslow)
🏢 Truro Nissan
📍 Upper Onslow