Food Service Supervisor/Shift ManagerA&W – Colwood, BCIsland Burgers Inc.Location: 1778 Old Island Highway, Victoria, BCA&W in Colwood is seeking reliable, experienced Food Service Supervisors to join our leadership team in a full‐time, permanent role. This opportunity is well suited to individuals who value responsibility, take pride in their work, and are looking for long‐term, stable employment that offers career growth opportunities with a respected Canadian brand.Position DetailsWage: $21.00 per hourHours: 32-40 hours per weekPositions Available: 2Employment Type: Full-time, PermanentLanguage: EnglishStart Date: As soon as possibleWhat We OfferConsistent, year‐round employmentA respectful, people‐centred workplaceOpportunities for growth, increased responsibility and career advancementWe recognize that employees have commitments outside of work, and we strive to offer adaptable scheduling where operationally possible.Optional, employee‐contributed Medical and Dental Benefits (single or family), including:Pharmaceuticals and Hospital CareParamedical Services and Medical EquipmentVision Care and Travel CoverageBasic and Optional Life InsuranceOptional, employee‐contributed Group RRSPAbout UsThe McMurray Group owns and operates A&W Restaurants throughout Western Canada. We are committed to building strongworkplaces where people stay and build their careers through open communication, mutual respect and recognition of a job well done. Our supervisors play a key role in creating professional, well‐run restaurants.Role OverviewAs a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‐line staff, support operational decisions and ensure food quality, safety,



cleanliness and customer service meet A&W standards.This is a hands‐on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.Key ResponsibilitiesLeadership & OperationsSupervise and coordinate staff activities during assigned shiftsAssign stations, manage breaks and ensure proper staffing levelsOpen and/or close the restaurant, including safe and cash‐handling proceduresAddress operational, staff or guest concerns professionally and calmlySupport training, coaching and onboarding of new employeesEnsure compliance with food safety, sanitation and workplace safety standardsComplete shift documentation and required records accuratelyInventory & Cash ControlAssist with inventory counts and monitoring waste and usageFollow established cash‐handling and loss‐prevention proceduresSupport basic food and labour cost controlAssist with routine administrative and reporting tasksCustomer ExperienceMaintain a clean, organized and welcoming restaurant environmentEnsure guests receive prompt, friendly and consistent serviceHandle guest concerns using A&W service recovery standardsEnsure team appearance and conduct meet A&W brand expectationsQualifications & ExperienceCompletion of secondary school or equivalentMinimum 3 years of experience in food servicePrevious lead, senior crew or supervisory experience preferredFOODSAFE Level 1 required (Level 2 considered an asset)Strong communication and organisational skillsDependable, mature and comfortable working independentlyAbility to succeed in a fast‐paced, accountable environmentWorking ConditionsFast‐paced restaurant environmentStanding and walking throughout shifts, with repetitive tasks typical of a food service environmentOccasional lifting of up to 14 kgs (approx. 31 lbs)Shift work including mornings, evenings, weekends and statutory holidaysPosted: Aug 19, 2026, 2026

📌 Food Service Supervisor (Victoria)
🏢 A .L.E
📍 Victoria