DCM seeks a Technology Analyst, Level 1, for a hybrid position based in Brampton, ON. Engage with clients by delivering vital technical support on the DCM FLEX e-Commerce platform.In this full time, one-year contract role, your responsibilities will include providing customer support, troubleshooting technical challenges, and managing online profiles. Your skills in problem-solving and customer service will ensure clients receive comprehensive solutions. Join DCM, a leader in tech-enabled marketing solutions, and make a difference in our operations.Key Responsibilities:Provide Level 1 technical assistance to clientsAddress client inquiries and troubleshooting issuesManage online user configurations and cataloguesRequirements:Post-secondary diploma or degree neededMinimum 1 year of technical support experienceStrong knowledge of customer service and problem-solvingFamiliarity with Microsoft Office Suite requiredShowcase your technical and customer service expertise as a Technology Analyst with DCM.
📌 Hybrid Technology Analyst At Dcm (Brampton)
🏢 DCM
📍 Brampton