Enhance guest satisfaction as the Guest Services Coordinator with CMH Heli-Skiing & Summer Adventures based in Banff, Alberta. Ensure guests enjoy a memorable mountain journey from booking to trip completion.As a key member of the guest experience team, you will manage guest profiles, confirming bookings and liaising with lodge teams. Your role ensures that every detail is attended to, allowing our guests to focus on their adventures. A blend of hospitality experience and organizational skills will greatly contribute to your success.Key Responsibilities:Confirm and finalize guest bookings with accuracyKeep guest accounts current and organizedCommunicate effectively with guests and lodge staffMonitor and rectify inaccuracies in lodge reportsSupport health and safety initiatives as necessaryRequirements:Post-secondary education relevant to hospitality1-2 years in a skilled guest services roleFamiliarity with tourism or travel industriesAbility to manage several guest requests simultaneouslyProficient in Microsoft Office applicationsBring your passion for guest service and keen attention to detail to CMH in Banff.

📌 Cmh Guest Services Coordinator Position (Banff)
🏢 CMH Heli Skiing & Summer Adventures
📍 Banff