07 Sep
|
Tekion
|
Winnipeg
Elevate dealership relationships with Tekion as a Customer Value Manager, focusing on strategic account success and measurable outcomes. This role emphasizes strong customer engagement and analytics to deliver exceptional value.
As a key member of Tekion's Customer Value Services team, the Customer Value Manager leads critical relationships with assigned dealership accounts. You will develop comprehensive Customer Value Plans, conduct outcome-focused Value Reviews, and ensure that clients maximize their investment in Tekion’s platform. This role isn’t just about retention; it’s about fostering long-term partnerships and driving growth through data-backed insights.
Key Responsibilities:
• Cultivate trusted relationships with operational and executive stakeholders • Design and execute actionable Customer Value Plans for accounts • Lead structured, outcome-focused Value Reviews • Collaborate with Customer Value Architects to interpret data • Monitor portfolio health and manage account risks
Requirements: • Bachelor’s degree or relevant experience • 3-5 years in customer value or account management • Solid analytical skills to interpret performance data • Executive relationship management experience • Familiarity with CRM platforms like Salesforce
Become a pivotal force in transforming dealership operations and customer success at Tekion. #J-18808-Ljbffr
📌 Strategic Customer Value Manager at Tekion (Winnipeg)
🏢 Tekion
📍 Winnipeg