Enhance homeowner satisfaction as a Customer Care Coordinator at Brookfield Residential in Edmonton. This role focuses on service administration and customer inquiries from closing through post-possession support.The Customer Care Coordinator will serve as a pivotal contact for all homeowner service-related inquiries, reporting directly to the Customer Care Manager. You will manage daily site activities, including tracking service tickets and ensuring timely follow-ups. Robust organizational, communication, and computer skills are essential for handling a variety of responsibilities within the service teams.Key Responsibilities:Manage incoming customer service inquiries efficientlyCreate and track Customer Service Work OrdersPrioritize workload and ensure timely follow-upsFacilitate communication among customers and service teamsReview customer feedback and resolve service issuesRequirements:3 years in a service administrative roleStrong verbal and written communication skillsCustomer service orientation is crucialProficient computer skills are requiredConstruction knowledge is a plusBecome part of Brookfield Residential and contribute to exceptional homeowner experiences in an impactful role.

📌 Customer Care Coordinator At Brookfield Residential (Edmonton)
🏢 Brookfield Residential
📍 Edmonton