Elevate your career as a Customer Support Specialist offering bilingual services from home. Employ your communication skills to assist customers and ensure their success.This role requires handling inquiries in both English and French, showcasing your robust customer service skills. You will guide clients through problem resolutions using a call flow guide and maintaining accurate documentation. Successful candidates will thrive in a technology-driven remote environment.Key Responsibilities:Resolve customer inquiries through phone and internetUse call flow guide for effective assistanceRecord customer interactions in databasesSuggest products for enhanced customer experienceRequirements:Bilingual in English and FrenchHigh school diploma or equivalent required6+ months experience in customer service or salesQuiet and effective workspace for remote roleProficient with computer technology; iOS/macOS experience preferredUtilize your bilingual skills and technological expertise to create significant customer experiences that drive success and satisfaction.

📌 Customer Support Specialist With Bilingual Proficiency And Remote Flexibility (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Concentrix
📍 Riviere-des-Prairies—Pointe-aux-Trembles