07 Sep
|
Amynta Group
|
Winnipeg
07 Sep
Amynta Group
Winnipeg
Join Amynta Group as a Bilingual CX Expert, where you'll provide invaluable support to Dealer clients and ensure a stellar customer experience. Your bilingual skills in French and English are crucial in this role.
In this position, you'll report to the Manager of Customer Experience while engaging with both external clients and the National Sales Team. Key functions include coordinating customer service activities, assisting communication with sales members, and maintaining high standards in service quality. Your ability to resolve conflicts and adapt to changing situations will set you apart.
Key Responsibilities:
• Deliver best-in-class customer service to clients • Assist the sales team through effective communication • Coordinate daily customer service operations • Collaborate with Marketing and the Distribution Centre • Complete documentation accurately for every transaction
Requirements: • A minimum of 3 years in customer service roles • Bilingual fluency in French and English • Strong problem-solving skills with minimal supervision • Proficiency in MS Office and CRM tools • Team-oriented with a resourceful approach
Bring your energetic personality and customer service expertise to Amynta Group and excel in a agile environment. #J-18808-Ljbffr
📌 Amynta Group Bilingual CX Expert (Winnipeg)
🏢 Amynta Group
📍 Winnipeg