To manage a portfolio of some of Book Depot's smaller to mid-size existing clients by acting like a strategic partner and providing an exceptional, frontline customer experience, with the goal of growing market share and selling products at high margins.***Annual salary range is between $51,000 to $68,700, plus commission based on sales performance.StrategicKey measurables or activity-based leading indicators that the job is accountable for includes:Monthly and annual sales targets for primarily our mid-size existing clients (orders of $5k-$250k)Weekly analysis and projections on sales revenue for the upcoming 4-week period and how combined they are tracking towards targets (by account)Sales dashboard that provides real-time sales data (by portfolio and individual accounts)Realtime sales data on pending/shipped sales and how combined they are tracking towards targets (by account)Collaborate with peers to share industry, client news and share best practicesQuarterly EOS RocksPersonal development goals through Catalytic Coaching and 5-5-5'sIn addition to the strategic purpose of the role outlined above, you will:Promote products and servicesClose sales by means of excellent customer service, sales skills, and a deep understanding of the industry and client's business strategy, with the help of an established sales processBuild on and gain deeper knowledge and rapport with clients to increase salesMeet or exceed monthly and annual sales goalsBuild and use industry-leading sales tools (SRWMS)Study new arrivals and maintain a high level of product knowledgeAccountable to maximize sales/marginsBuild industry knowledge and expertise within international shipping requirements,



and keep apprised of any changesProvide mentorship to others on leading the Wholesale Sales team's largest and most complex accountsFunctionalMaintain positive business and customer relationships to prolong customer lifetime valuePrioritize and/or elevate client questions and concerns to increase client satisfactionTrack personal appointments, status reports, and salesProvide weekly sales reports/updates to Sales DirectorCoordinate and implement lean aspects on orders with the production teamCoordinate and assist debt collections with the finance teamTravel to meet with clients, and provide frontline supportAttend national and international trade showsProvide product highlights to other sales repsProvide advice & guidance to other sales reps on sales approaches and presentationsOther responsibilities as requiredPeople and CultureModel Book Depot's values in all that you do and hold others accountable in maintaining the integrity of themEnable Book Depot's purpose-driven culture of Enchanting the Mind, that is values-aligned, family friendly, high-performing and cutting-edge; and recognize team members who are consistently contributing to this cultureEnsure everyone is pulling together in the same direction and that you are prioritizing departmental and individual goalsChampion, influence, embrace and motivate change, with a strategic mindset for continuous improvement and scalabilityActively empower the learning and professional growth of your team through encouraging your team's participation in Book Depot University (BDU), and also being a participantProvide mentorship and meaningful feedback to your teamQUALIFICATIONSBachelor's Degree in Business, Marketing or related field or equivalent training and experience requiredMinimum 2 years' experience in salesSelf‐motivated, results‐driven, and can work with minimal supervisionAn overachiever and natural problem solver. You believe barriers present an opportunityAbility to build rapport, ask great questions, listen, and capture responsesExcellent organizational and time management skillsSystematic and highly detail‐orientedAbility to always maintain a qualified and positive service‐oriented attitude***DUE TO VOLUME, ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTS. NO AGENCIES OR PHONE CALLS, PLEASE.

📌 Account Manager (Thorold)
🏢 Book Depot
📍 Thorold