Expand your expertise at AXIS Capital as a Senior Operations Engineer focused on Microsoft Copilot Premium. Drive operational excellence and partner with IT and business stakeholders in a hybrid work model.
AXIS Capital is seeking a Senior Operations Engineer to enhance Copilot Premium capabilities. This position demands a strong background in Microsoft 365 technologies and hands-on experience with AI-driven platforms. Candidates should be able to analyze complex technical issues independently, manage operational incidents, and enhance user readiness and support processes.
Key Responsibilities:
• Serve as a primary technical resource for Copilot Premium
• Partner with SharePoint, Security, and Compliance teams
• Own incident resolution and root cause analysis




• Support onboarding and access management processes
• Analyze trends and recommend process improvements
Requirements:
• 2+ years supporting Microsoft 365 technologies
• Solid understanding of Copilot integration with related services
• Proven ability to resolve complex technical issues
• Experience within IT service management frameworks
• Effective communication skills with stakeholders
Leverage your technical skills to improve operations and support AXIS Capital's mission.
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📌 Senior Operations Engineer for Microsoft Copilot (Halifax Regional Municipality)
🏢 AXIS (AXIS Capital)
📍 Halifax Regional Municipality