Become a vital part of Definitys team as a Customer Service Administrative Specialist. This fully office-based role emphasizes robust communication and organizational skills combined with customer service excellence.

As a part of the team in the Eastern Region, youll report to the Regional Operations Lead and engage with customers and staff to provide exceptional service. This role highlights your ability to handle multiple tasks, including data entry and phone operations, while being perfectly bilingual in French and English.

Key Responsibilities:
• Answer inbound calls and greet visitors courteously
• Categorize and route case transactions effectively
• Prepare and verify form letters and correspondence
• Conduct data entry for accurate record keeping
• Sort and prepare mail for distribution

Requirements:
• High school diploma is essential
• 5 to 10 years experience in reception roles
• Must be bilingual in French and English
• Proficient in MS Office applications
• Strong communication skills required

Use your skills to support Definitys ambitious goals and foster a professional environment.
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📌 Customer Service Administrative Specialist at Definity (Montreal)
🏢 Definity
📍 Montreal