Join the team as an Assistant General Manager, providing leadership to the Experience Guide team while ensuring seamless facility operations. A versatile schedule includes evenings and weekends.In this leadership role, you'll act as the brand's ambassador, addressing guest issues and mentoring team members. Collaborating with management, you'll help set and achieve performance goals while fostering an environment that prioritizes guest satisfaction. Your contributions will help maintain an exceptional service standard.Key Responsibilities:Lead sales and guest service initiatives as a modelAnalyze and resolve guest complaints promptlyAssist in training and supporting new Experience GuidesCollaborate with leadership to address facility needsEncourage a high-energy atmosphere for guestsRequirements:Background in sales and service-oriented rolesExcellent detail orientation and efficiency requiredPreferential key-holder or supervisory experienceStrong communication and empathy skillsEffective problem-solver in high-pressure situationsBe part of a vibrant team that values guest experiences and operational excellence!

📌 Assistant General Manager Experience Guide Leader (Raleigh)
🏢 The NOW Midtown Raleigh
📍 Raleigh