Summary of PositionThe Server represents Aura Waterfront Restaurant + Patio at Inn at Laurel Point, delivering a refined West Coast dining experience inspired by seasonality, a sense of place, and thoughtful hospitality. Set within a waterfront city setting, the Server engages guests with warmth, professionalism, and genuine care, creating memorable experiences through attentive and gracious service.A skilled hospitality professional, the Server brings a passion for locally inspired cuisine, wine, and spirits, and takes pride in sharing knowledge of ingredients, preparation, and pairings in a manner that feels natural and approachable. Through calm, polished execution and attention to detail, the Server supports an elevated yet welcoming dining environment that reflects Aura's culinary philosophy and the Inn at Laurel Point's commitment to excellence.ResponsibilitiesConsistently deliver an exceptional, personalized guest experience through gracious, anticipatory, and detail-oriented serviceWelcome guests with warmth, professionalism, and poise, establishing a refined first impressionUphold an impeccable standard of presentation, demeanor, and service etiquette at all timesProvide confident, knowledgeable guidance on menu selections, wine pairings, and beverages to enhance the guest experience and drive salesExecute accurate and productive order entry, billing, and payment processing using the POS systemPresent and serve food and beverages with elegance, attention to detail, and adherence to timing and quality standardsMaintain a pristine dining environment through attentive table maintenance, clearing, and resettingComplete all opening, closing, and side duties to the highest standard of cleanliness, organization, and readinessDemonstrate comprehensive knowledge of menus, ingredients, preparation methods, and culinary techniques; continuously expand food and wine expertiseCommunicate with guests and colleagues in a polished, respectful,



and solution-oriented manner to ensure seamless service deliveryCollaborate effectively with kitchen, management, and service teams to support smooth operations and uphold service excellenceProvide informed recommendations regarding Inn amenities and local attractions to enhance the overall guest stayAdhere to all Inn at Laurel Point policies, service standards, and health and safety regulationsJob RequirementsMinimum one year of experience in an upscale or fine-dining restaurant environmentDemonstrated commitment to a welcoming, guest-focused approach to service, with attentiveness to guest needs and the overall dining experienceDemonstrated reliability, including consistent attendance and punctuality, and a clear understanding of the impact reliability has on team performance and guest experienceSolid understanding of professional wine service; wine knowledge and pairing experience considered an assetStrong interest in food and culinary culture, with a desire for continuous learningDemonstrated ability to maintain composure, professionalism, and sound judgment under pressure while meeting the demands of a high-volume, high-expectation service environmentProven ability to work independently with minimal supervision while maintaining high standardsExcellent verbal communication skills and polished interpersonal presencePositive, enthusiastic, and team-oriented approach to serviceProfessional appearance, demeanor, and strong attention to detailAbility to follow established service standards, procedures, and scheduling practices while maintaining professionalismReceptive to coaching and feedback, with a willingness to continuously refine service skillsValid FoodSafe Level 1 and Serving It Right certificationsPhysical ability to lift up to 30 lbs and perform the physical demands of serviceFlexible availability, including early mornings, evenings, weekends, and statutory holidaysAlignment with and commitment to the Inn at Laurel Point's core values of Excellence, Respect, Curiosity, and StewardshipReports ToOutlets Manager, Director and Food and BeverageClosing DatePlease submit your application as soon as possible as applications are reviewed daily

📌 Restaurant Server (Victoria)
🏢 Inn at Laurel Point
📍 Victoria