Become a key player in patient care as a Booking Clerk at EFW Radiology in Calgary. This full time role emphasizes superior appointment management and patient interaction. EFW Radiology operates eleven clinics dedicated to diagnostic imaging services. As a Booking Clerk, your primary focus will be on facilitating patient appointments while adhering to all privacy policies. Effective communication skills and a caring approach are critical for providing the highest level of service to both patients and physicians. Key Responsibilities:
- Manage patient appointment requests and schedules
- Ensure timely responses to inbound calls
- Listen to patients' needs and provide assistance
- Enter demographic and appointment data accurately
- Follow EFW's confidentiality guidelines diligently Requirements:
- Medical Office Assistant diploma a strong asset
- Call center experience in a relevant field
- Strong verbal and written communication proficiency
- Logical and analytical problem-solving abilities
- Resilience in working under pressure Take on this opportunity to enhance patient care at EFW Radiology in Calgary. #J-18808-Ljbffr