Join Oldcastle as a Customer Experience Specialist at our hybrid location in Langley, BC, where you will be a vital link between clients and product care. This entry-level role focuses on customer inquiries, quotes, and productive order management.With a minimum of 2 years in customer service, you will build and manage customer relationships by addressing their needs swiftly and accurately. Your responsibilities will include processing orders and coordinating communications with transport and engineering teams, ensuring satisfaction at every step.Key Responsibilities:Support customer orders and handle inquiriesAnswer calls and respond to emails promptlyInform customers about order changes and statusesMaintain compliance with attendance standardsCollaborate with multiple departments for solutionsRequirements:Minimum 2 years customer service experiencePreferably in manufacturing/logisticsStrong oral and written communication skillsProficiency in ExcelDetail-oriented with multitasking capabilitiesContribute to exceptional customer experiences while developing your career at Oldcastle in Langley.

📌 Langley Customer Experience Specialist
🏢 Oldcastle Infrastructure
📍 Langley